Refund policy

Return Policy

 

Customer satisfaction is important to us.

 

Eligibility

Products may be returned within 7 days of delivery if: product is unused, original packaging is intact, all accessories are included, and product is in resalable condition.

 

Non-Returnable Items

The following items cannot be returned unless defective: opened personal care products, software licenses, gift cards, customized products, and products damaged due to misuse.

 

Damaged or Incorrect Products

If you receive a damaged product, wrong product, or missing items, please notify us within 48 hours of delivery with photographs.

 

Refund Process

After inspection and approval, refunds are processed to the original payment method. Processing may take 7-14 business days, depending on the payment provider.

 

Return Shipping

If the return is due to our error, we will bear the return shipping cost. If the return is for customer preference, the customer may be responsible for return shipping charges.